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Internet Security

Secure and Convenient Jewelry Shopping and Services, from Hannoush Jewelers

For over 20 years Hannoush Jewelers has  offered outstanding, personalized service to thousands of Hannoush jewelry customers. In establishing an online presence, we have taken your shopping security very seriously, refusing to compromise the Hannoush reputation for meeting the highest standards of customer service. You can expect the same quality, value, and service during your online shopping experience that you've come to expect from visiting one of our many jewelry stores. The following information should answer most of your questions about Hannoush Jewelers' policies and services. Of course, we will happily answer any further questions. Just contact us today.

Shopping Cart Security
We have taken every precaution to ensure that your online shopping experience is a safe one. This means that we have installed our shopping cart on a secure server, with a security certificate which employs Secure Socket Layers, or SSL protocol, to authenticate our identity and encrypt your payment and shipping information. Most browsers display a "Secure" graphic, either a lock (in the case of Microsoft Internet Explorer) or a solid key (Netscape) in the status bar to notify you that you are ordering over a secure connection. Another way to know that you browsing a secure page is to see the address line of your browser. Anytime it starts with 'https' instead of 'http' you are viewing a page located on a secure server. Shopping over a connection secured in this way is as safe as handing your credit card to a waiter in a restaurant - even safer, perhaps, because your credit card information goes directly to a merchant account to be processed automatically, without human intervention.

Your Privacy
Not only do we encrypt your payment information, but we also protect your mailing address and other personal information.  We value your privacy as much as your business!

Cookies
Our shopping cart, like many others, uses cookies. A cookie is a small text file delivered to your computer which helps our system remember what you placed in your cart during the course of your order. Most people aren't bothered by cookies, because they occupy very little space on your computer, and it is almost impossible to shop online without having cookies enabled. Amazon.com and other e-commerce giants rely on cookies for the same reason we do: to enhance your shopping experience. To shop from our online store, you must have your cookies enabled.

Order Status
Please write to Sales@Hannoush.com regarding the status of your order.

Shipment Tracking
Please write to Sales@Hannoush.com if you need help tracking your shipment.

Hannoush Online Return Policy
We offer a 30 day money back guarantee if you are not satisfied with your purchase. No refunds on altered merchandise. Simply mail the purchase back to the address on the sales invoice.

Insured, FREE Shipping
Merchandise will be fully insured and shipped express mail, or via any alternative method requested by the customer. No shipping charge will be administered.

Forms of Payment
We accept VISA, MasterCard, Discover and American Express.

Buyer Agreement
Buyer promises to pay the total plus any charges due, according to the charge agreement.

Merchandise Information
Diamond and gemstone weights are approximate. Gemstones may have been subjected to a treatment process, a standard procedure in the jewelry industry, in order to enhance the color of the gemstone.

Store Services
Visit a Hannoush Jewelers store for watch and jewelry repairs, as well as diamond and jewelry appraisals done by graduate gemologists.